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Sales Order Format

Confirm a customer’s order in writing: their PO reference, items and rates with GST, delivery date and terms. Send it as the order acknowledgement. Free, no sign-up.

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① Your Business

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② Customer

③ Sales Order Details

④ Line Items

DescriptionHSN/SACQtyUnitRateDisc %Amount

⑤ Discount & Tax

SALES ORDER
Customer
DescriptionHSN/SACQtyRateAmount
Notes
Terms & Conditions
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What is a sales order?

A sales order is the seller’s confirmation of a customer’s order: what was ordered, at what price, when and where it will be delivered and on what terms. It is raised when the customer’s purchase order, or their acceptance of your quotation, arrives, and it drives everything after it: reserving stock or planning production, dispatch and invoicing.

A sales order is a commercial document, not a GST document, so its format is yours. It should carry the customer’s PO number, so the challan and invoice that follow can be matched to it.

What a sales order must show

Order acknowledgement and credit check

Send the sales order to the customer as the order acknowledgement. If your terms differ from their PO (price, delivery, payment), the acknowledgement is where you say so, before you ship.

Before confirming, check the customer’s outstanding against their credit limit. An order that would take them over the limit needs an advance or an approval.

Common mistakes

Who uses this format

Make every sales order in Rebota

In Rebota a sales order is made from the accepted quotation, checked against the customer’s credit limit when it is confirmed, and reserves the stock, down to serial numbers, so it can’t be sold twice. Delivery notes are made from the order and you invoice what was delivered; a partly delivered order shows what is still to go.

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Frequently Asked Questions

What is a sales order?▾
The seller’s confirmation of a customer’s order, with items, prices, delivery and terms. It is issued after the customer’s purchase order or acceptance and before delivery and invoicing.
What is the difference between a sales order and a purchase order?▾
They describe the same deal from two sides: the buyer issues a purchase order, and the seller confirms it with a sales order.
Does a sales order need GST?▾
It is not a tax document, but showing HSN and GST tells the customer what the invoice will be and avoids disputes later.
Margins change with every invoice.Rebota shows live margin by product, customer and project from your actual sales and purchase costs.
See live margins →